Have a Question?
Check out our Frequently Asked Questions in the Help Section:
If you can't find an answer to your question, please contact us by one of the methods below.
Email:
Send a detailed email to customerservice@stylefactory.com. A customer service representative will respond within 24 hours.Phone:
General Inquiries:For general inquiries about a product, please contact our Sales Team at 1.877.378.1188, and press 1 (hours: Monday – Friday, 9am-6pm EST). Existing Orders:
For assistance with an existing order, please contact our Customer Service Department at 877.378.1188, and press 2 (hours: Monday – Friday, 9am-6pm EST)
Mail:
StyleFactory Customer Service325 W. 38th St., Ste. 1402
New York NY 10018
Note:
Returns are not accepted at the above address. Please see our Return Policies for return instructions.Fax:
Contact us by Fax at 1.917.677.7782